Help Center
How can we help?
How do I book a vehicle?
Browse listings on the Explore page, choose a vehicle, and submit a booking request. Providers review requests and confirm availability before a booking is finalized.
Why do I need to verify my identity?
Providers require identity verification (driver's license, passport, or national ID) before confirming a rental to keep the marketplace safe for everyone.
Who do I contact if there's an issue with my booking?
Message the provider directly from your booking, or reach Arrentio support if you need help.
How does pricing work?
Providers set their own pricing. Some listings include extra fees for delivery, driver services, fuel, or tolls, shown before you confirm a booking.
Which countries is Arrentio available in?
Arrentio currently covers Indonesia, UAE, Saudi Arabia, Qatar, Oman, Bahrain, and Kuwait, with more on the way.
I still need help.
Email us at support@arrentio.com or use the WhatsApp button on any page and we'll get back to you.